Everything Agents Need
Membership
Register as an official Somali telecom data agent and get recognized across all networks.
Join NowComplaint System
Submit complaints against any telecom company and get tracked responses from our mediation team.
Submit ComplaintDocuments
Access official circulars, rate cards, guidelines, and training materials from all telecom companies.
Browse DocumentsAnnouncements
Stay up to date with the latest news, promotions, and important updates from telecom companies.
Read NewsTrack Complaint
Use your unique tracking reference to monitor the status and resolution of your complaint.
Track StatusContact Us
Reach out to our team directly for urgent matters or general inquiries about our services.
Contact NowHow Complaint Resolution Works
Submit Complaint
Fill out the complaint form with your details and description of the issue.
Receive Tracking Ref
Get a unique tracking reference number to monitor your complaint status.
We Review
Our team reviews and escalates your complaint to the relevant telecom company.
Resolution
Track the resolution and receive a response with the outcome of your complaint.
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Welcome to All Agents Data Platform
We are pleased to announce the official launch of the All Agents Data platform — the unified voice for Somali telecom data agents. This platform will serve as a central hub for all registered agents to access documents, submit complaints, and stay updated with industry news. Register today to access all features including our complaint mediation service.
May 31, 2026
Complaint Resolution Time Improvement
We are happy to report that our average complaint resolution time has improved from 14 days to 7 days. This improvement is due to our new direct communication channels with all major telecom operators. We continue to work hard to resolve all agent disputes as quickly and fairly as possible.
May 31, 2026
New Rate Cards Available for Q1 2025
Updated rate cards for all major telecom companies have been uploaded to the documents section. All registered members can now access Hormuud, Somnet, and Somtel rate cards for Q1 2025. Please log in to your member portal to view and download these documents.
May 31, 2026